Exchange and Refund Policy

Refund and Exchange Conditions

At Bling By Al Haram, we want you to be completely satisfied with your purchase. We offer the following refund and exchange conditions:

1. Free Refunds and Exchanges:
   If you receive a product that is defective, damaged, or does not match your order, we will gladly offer you a free refund or exchange. Please contact our customer service within 14 days of receiving your order, and we will assist you promptly.

2. Change of Mind Exchanges:
   If you wish to exchange your sneakers due to a change of mind, we will facilitate the exchange for a nominal fee of Rs. 300. This fee covers the cost of processing your request. Please ensure the item is in its original condition and packaging.

3. Return Process:
   To initiate a return or exchange, please contact our customer service team with your order details. We will provide you with the necessary instructions and return shipping information.

We appreciate your understanding and look forward to ensuring you have the best experience with our products.